ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for the full-cycle recruitment efforts of the Support Office.This includes creation of job postings, sourcing, screening, interviewing, extending offers, and performing new hire orientation.
- Responsible to ensure weekly payroll processing including daily timecard edits, creating new associate profiles and ensuring time cards are accurate on a weekly basis before the close of payroll. Additionally, this position is responsible for maintaining compliant payroll records on-site at each location.
- Addresses associate concerns with open communication techniques. Communicates with associates in a timely and courteous manner.
- Partners with leaders on employee relations and performance management situatons and consults with the HR Director on escalated workplace issues and investigations.
- Works side by side with leadership team(s) to build relationships, drive engagement, drive loylty and retention, and develop a best in class work environment.
- Coaches leaders to lead their teams, navigate difficult situations, and resolve employee relations issues.
- Promotes awareness of associates rights and actively manages leave management options for eligible store associates on FMLA, STD, ADA, and Worker's Compensation administration.
- Performs accommodation reviews by engaging associates and leadership to ensure business needs are met.
- Responsible for rolling out programs and providing training to support our associates and leadership team.
- Leverage people data such as turnover, exit interviews, and HR Scorecard matrics to guide decision-making and offer solutions to improve results.
- Serves as a direct resource to associates on benefits including medical, dental, ancillary benefits, and paid time off.
- Facilitates company recognition programs and ensures leaders are executing program standards.
- All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Supervisory Relationships:
- Directly reports to the HR Director
Organization Relationships:
- Daily contact with all levels of store and support office management to provide coaching, discuss recruitment needs, provide HR policy interpretation and guidance.
- Frequent contact with HR colleagues to share best practices and expertise.
- Regular contact with the HR Director to seek support and guidance on all in store activities including employee relations and procedural questions.
- Frequent contact with in-store associates regarding store matters and their career with Hometown Grocers.
External Business Relationships:
- Contact with Human Resource peers through SHRM and other organizations.
- Contact with HR interest groups, other companies, consulting firms, and a variety of industrial associates to exchange information and keep abreast of new HR developments, best practices, and market trends.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Bachelor's degree is preferred. Human Resources experience of at least 3 years is required. SHRM-CP/PHR is preferred. Strong knowledge required in the following:
- Recruiting
- Employee relations
- Compensation and benefit program interpretation and training
- Working knowledge of employment law and regulations
- Displays strong attention to detail and enjoys writing detailed and well-structured notes, written decisions and other communications.
- Accurate spelling and grammar skills.
- Strong typing and basic computer skills.
- Demonstrated ability to work on highly confidential matters and to maintain absolute discretion and confidentiality as to those matters.
- Strong written and verbal communication skills, including presentation skills.
- Strong level of influence skills.
- Ability to interact with all levels within the organization.
- Upbeat, positive, and energetic attitude.
- Ability to work independently and apply sound judgement on HR and business issues.
- Excellent time management skills.
- Demonstrated ability to develop relationships with, coach, and advise leaders.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Sitting at a computer 80% of the time
- Bending, stretching, and occasional lifting of up to 50 lbs. is required
- Walking the store is an essential part of this role and is expected during store visits
- Professional presence and proper phone etiquette is required
WORK SCHEDULE
The HR Manager position is a full-time salary position (45 hours). The most common shift to be worked will be 7:30am to 5pm.
